Return Exchange

Everydaywigs.com aims to provide our customers with premium hair wigs at reasonable prices and the Best service. We understand that choosing the right wig online can be a bit difficult, so we accept returns and exchanges for some special occasions. Below is our Return and exchange policy.

We are more than happy to accommodate exchanges and returns of wigs that have NOT been washed, tampered with, or altered, and the lace has NOT been cut. Since hair wigs are a hygienic product, we take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for our client's safety.

We offer ONE-TIME returns and exchanges for synthetic wigs. Human wigs are custom wigs and need to charge a 10% restoration fee; we do not support exchanges. You must contact us within 30 days of receiving our package; check for more details of the return process below.

Return & Exchange Process

Step 1

Please get in touch with our customer service within 24 hours after you receive your package via email at service@everydaywigs.com to explain the reason for the return/exchange.

Step 2

Our customer service will process your return/exchange request within 2-5 working days. After the return/exchange request has been authorized, our customer service will let you take some photos to check  the original conditions.

Step 3

Please ship (You are also responsible for the return shipping charge, which is about $5-$10 for U.S. Customers) the returned wig back to the USA address we give to you, including a paper with your order ID and name (that we can know who you are).

We only accept the return package with our Return Authorization.

Please do email us the tracking number to service@everydaywigs.com after shipping out your returned package. If there is no tracking number, we can not check if get your wig and refund in time, for so many packages can not be checked by name.

Please ship out your returned package within the next three days after getting our authorization.

Step 4

After receiving the returned package, we'll arrange the refund within 3-4 working days if you request a return.

Please note that we will refund your money to your PayPal account, and if your payment is longer than three months, PayPal might charge a small amount of your refund as a handling fee, which is out of our control.

Exchange Policy

Regarding exchange, steps 1-3 are the same as the Return Rule, but you need to tell us what wig you want to exchange. You will be charged $20 for the second shipping fee.

Cancellation Policy

All order information can be freely changed or canceled within 12 hours once placing the order. If your order is already processing more than 12 hours, we will NOT be able to cancel; human wigs cancellation will charge 10%custom fee.